Because Double A Shop sells digital products, all sales are final. However, we aim to ensure customer satisfaction and have the following refund rules:
Non-Refundable Purchases
Once a digital product has been downloaded or accessed, it cannot be returned or refunded.
By completing your purchase, you acknowledge and agree to waive your right of withdrawal for digital goods (as permitted under EU law when delivery is instant).
Refund Exceptions
Refunds may be granted only in the following situations:
Duplicate purchase (accidental multiple charges).
Technical issues preventing access to the product (and not resolved within 48 hours after support contact).
Process for Refund Requests
Customers must contact us within 7 days of purchase to request a refund (in eligible cases).
We reserve the right to deny refund requests that do not meet the criteria above.